It’s safe to say that most fleet managers have a common understanding when it comes to the meaning of improving “downtime” and/or “uptime” in fleet operations. But how does that understanding sync with that of their technicians on the shop floor?
When delays occur in returning vehicle assets back to revenue-producing operation, do you consider why they occur from the technician perspective? Training, technology, access to repair information and virtual diagnostics all directly impact uptime. Does your company make the necessary investments in its technician workforce to meet uptime expectations?
During this session, which will feature the Council’s popular “talk show” format, our skillful moderators will probe a panel of fleet and service provider technicians’ understanding of how to successfully maximizing uptime. We will explore and discuss the “soft” skills that are so necessary to helping them and their peers impact fleet uptime in a positive way.
Attend this session and get a granular view from the technician on how tool availability can make a difference (e.g., digital multimeters versus oscilloscopes and other alternatives), how the Council’s TMCSuperTech program can help improve shop performance, and what is the number one productivity killer on the shop floor.